Services · Hands

An engineer on site for offices whose IT is run from elsewhere.

For offices, branches and edge sites whose IT provider is somewhere else. We come at a booked time, do the physical work, coordinate with whoever runs your IT, and send a short report with photos.

Comms rooms and server rooms
Branches, shops, warehouses
Device staging and swaps
Meeting rooms and printers

Pricing

OFFICES AND EDGEBookable now

Sounds familiar

“A branch with no IT person and a device that has to be swapped.”

Your IT provider is in another city and asks you to “just restart the box”.

The comms room is a tangle and nobody knows what is plugged in where.

Ten branches need the same router swap, done the same way.

What’s included

Comms room workSwitch and router swaps, patching, labelling and a tidy, documented rack.

Device workLaptop and desktop staging, swaps and returns, peripherals and printers.

Meeting roomsScreens, conferencing kit and cabling checked and fixed.

Branches and edgeShops, warehouses, labs and edge nodes across the region, one process for all of them.

CoordinationWe work with your IT provider on the line; they keep admin rights, we do the hands.

WHICH ONE?

ByteHands or ByteHelp?

Both brands work in offices. The difference is whether someone already looks after your IT.

	ByteHands: Office IT Hands	ByteHelp: IT support
You have	An IT team or provider, but not in the building	Nobody looking after IT
Who decides what to change	Your IT team or provider	ByteHelp, with you
Accounts and settings	Stay with your team or provider	Managed by ByteHelp, in your company’s name
Typical work	Swaps, patching, device staging, meeting rooms	Helpdesk, laptops, Microsoft 365, Wi-Fi, backups
Monthly option	Office Hands Care, alongside your team or provider	IT care plans (Opieka) at ByteHelp
Read more	You are on this page	bytehelp.pl

BRANCHES

The same job at many sites

One checklistWe agree the steps, the tests and the photos with your IT provider before the first visit.

A planned routeBranches are visited in a planned order, grouped by area to keep travel down.

One report per siteEach branch gets its own short report with photos, plus a summary of the whole rollout.

Priced per site, in writing, before the first visit.

How the job runs

01You or your IT provider send what needs doing and when someone can let us in.
02We confirm scope and price in writing, and who to call during the visit.
03We do the work, test it with you or your IT provider, and tidy up.
04You get a short report with photos the same day.

What you get

A short report with photos
What we changed and what we recommend
Updated labels and a device list where relevant

What we need from you

Someone to let us in, or access arranged
Your IT provider reachable if accounts or settings are involved

How it’s priced

A standard visit covers the first two hours on site, then time in 30-minute steps. Regular sites are cheaper on an Office Hands Care plan with monthly hours.

Office or comms-room visit from PLN 650 net, first 2 hours on site

Exact figures come with your written quote.

Best for

Offices from about 5 people up, with a remote IT provider
Branch, shop and warehouse networks
MSPs looking after offices remotely

Who it’s for: Offices and branch networks

Not included

NOT INCLUDED	WHO DOES IT
Account, software and network administration	Your IT provider (no provider? ByteHelp, our sister brand)
New cabling runs and electrical work	A cabling installer or licensed electrician
Production and OT systems on industrial sites	Your OT supplier

Questions

We don’t have an IT provider at all. Can you help?

Not from ByteHands. Our sister brand ByteHelp looks after small businesses in Kraków with no IT person: bytehelp.pl.

Can we have the same engineer every time?

That is the point of a named engineer. On a care plan the same person learns your site.

Related services

Best first jobAudit and DocumentationSerials, labels, photos and port maps against your records.→Lead serviceSmart and Remote HandsHands on your hardware: to your exact instructions, or with diagnosis.→To your elevationRack and StackNew hardware installed, cabled and documented to your plan.→

Get a quote for this job

Describe the task, the site and the window. Written scope and price within four business hours.

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